When Dr. Jeff Leech opened his new dental office on Memorial Boulevard this year, he was all smiles.
Leech first started working with Dow Smith Company a decade ago, when DSC built out a space for him in a suite on Old Fort Parkway. But, the successful Leech Family Dentistry added patients quickly and, before he knew it, Leech had a problem.
At DSC, one of the key stations on our Flywheel is what we call the Exceptional and Unique Experience—one of our three defining “uniques.” This is not just a concept; it’s a critical part of our process that keeps the Flywheel turning and fuels the enduring success of DSC.